Three Myths About Outsourcing Computer Support


The term outsourcing has become a dirty word. For instance, consumers associate outsourcing with poor customer service. We’re here to champion the word for Managed IT Service Providers and how outsourcing is a win-win for all involved.

Outsourcing IT support to a managed IT service provider has become the norm. For instance, most businesses focus on generating revenue for the company instead of dealing with computer issues. Same can be said about services performed within a company. A business pays a municipality to maintain their water and electricity. For example, a business is paying a professional to manage all aspects of their electricity. You’re not connecting wires, installing light switches, or fixing electrical wall mounts. You’re hiring a professional to perform these tasks on your behalf. Although a business owner can maintain her own PCs or electricity, chances are she’d rather outsource these tasks to experts.

How to Share Your Calendar on Outlook


Microsoft Outlook offers many useful features to make your work life easier. Today, we’ll dive into Outlook’s calendar sharing feature, which allows users to view each others’ availability.

As an employer, you know how important it is that your employees are all on the same page. One easy way to do that is to share your Outlook calendar! Sharing your calendar lets select people know your schedule, so that they can efficiently plan meetings, projects, etc. The best part is that you decide how much information that people can see, and who sees it.

There are many customization options available to you when you share your calendar. From the Calendar Properties box, you can dictate how much information is shared and if invitees can edit your calendar. You can also revoke calendar sharing at any time. Outlook’s calendar lets you be in complete control of your schedule, so let’s get into how to access these features!

When Does Windows 7 Support End?


Microsoft Windows 7 support will be ending next year. What does this mean for PCs with Windows 7? For starters, businesses will need to prepare themselves sooner then later. Because Microsoft does not like to support operating systems (OS) for more than 10 years, Windows 7 end of life is fast approaching. First, we’ll discuss what is end of life support for Windows 7. Second, we’ll help provide an overview guide for your business’ next steps. Lastly, we’ll prepare you prior to next year’s end of life support.

Microsoft Windows 7 support will be coming to an end. Starting January 2020, Microsoft will no longer provide updates and support to Windows 7 devices. Knowing that Windows 7 support ends in about a year allows you to make informed technical decisions. For instance, if your company runs exclusively on Windows 7 PCs, now would be the time to start thinking about upgrading all devices. Chances are the PCs the business are using could be outdated and out of warranty. Furthermore, if your business, employees, or self use Microsoft products, Office 2010 will no longer be supported as well. We’ll focus this blog post on Windows 7 support and how we can help you prepare for end of life.

Why It’s Important To Assign User Rights


Handing the keys of a Ferrari to an 18 year old kid is ultimately a bad idea. The same concept can be said about providing all company employees administrative rights. The importance of user permissions is a critical business factor. One that may cost a business lots of money if not properly implemented. We’ll explain.

What Are User Rights?

PC Mag defines user rights as the authorization given to users (company employees) that enables them to access specific resources on the network, such as data files, applications, printers and scanners. There are numerous types of user roles. For example, a person can be a standard user, guest user, or administrator. These are only a handful of the type of roles company users can be. Typically, most company employees will fall under the category of standard users. These individuals can perform day-to-day tasks dedicated to their specific job role without needing higher level user rights. An employee with higher rights can wreak havoc on a computer, or worse, on a company network. The last issue a business wants to experience is an employee’s PC being infiltrated by ransomware.