Managed IT Service Provider
As a managed IT Service Provider, Zuma Technology collaborates with customers to provide sensible IT solutions. We deliver the highest quality customer experience with friendly, personalized service. We are accessible, easy to do business with, and deploy top IT talent. Our clients are partners in mutual success. And, yes, we really believe that. The company’s DNA is to remain proactive to prevent future computer issues from arising. Likewise, if an unforeseen issue emerges, we remain accessible during to provide any technical support needed.
Our support technicians and network engineers remotely monitor the customer’s networks with cutting-edge technology that provides customers a peace of mind and a good nights sleep.
The technology we implement onto a customer’s network allows us to keep tabs on important company assets. Our monitoring systems provide remote management that allows for quick, efficient problem solving. For instance, we’re able to remotely connect to a customer’s device and talk through the issue with the customer. Collaborating with the customer allows faster information processing and real-time support.
What We Offer
Zuma Technology has developed a reputation for friendly, knowledgeable, efficiency and works daily on earning customer trust with the company’s computer network. We strive to deliver the optimal customer service experience with understanding a customer’s need, no matter how big or small, by implementing intelligent solutions.
Managed IT services may be provided to customers as an independent project, on an ongoing, recurring basis, or as part of a complete, enterprise business solutions. As a Managed Service Provider – we are a fully staffed business with experienced technicians that provide efficient, helpful customer service.
We Help Customers With:
- Antivirus Management
- Backup Solution & Management
- Business Continuity Planning & Implementation
- Cloud Solutions
- Customer Ticket Portal
- Cyber Security Specialists
- Firewall Security Experts
- Fully Staffed & Experienced Technicians
- IT Support
- Microsoft & 3rd Party Patching Schedule
- Network Security
- Real-Time Network Monitoring
- Remote Office Optimization
- Technical Support
- Vendor Selection
- Virtualization Strategy
- Virus Monitoring
- Work From Home