Three Myths About Outsourcing Computer Support


The term outsourcing has become a dirty word. For instance, consumers associate outsourcing with poor customer service. We’re here to champion the word for Managed IT Service Providers and how outsourcing is a win-win for all involved.

Outsourcing IT support to a managed IT service provider has become the norm. For instance, most businesses focus on generating revenue for the company instead of dealing with computer issues. Same can be said about services performed within a company. A business pays a municipality to maintain their water and electricity. For example, a business is paying a professional to manage all aspects of their electricity. You’re not connecting wires, installing light switches, or fixing electrical wall mounts. You’re hiring a professional to perform these tasks on your behalf. Although a business owner can maintain her own PCs or electricity, chances are she’d rather outsource these tasks to experts.